Privacy

This Privacy Statement applies to all personal data you provide to us and to all personal data we collect about you that indicate how you use our website or mobile app (using cookies).


1. YOUR PERSONAL DATA-WHO ARE THEY?
Personal data is related to a live natural person who can be clearly identified by these data; in particular, Your Name, Address, Phone Number, Email Address, credit card or bank card number, information about special care. The identification may be based solely on information or in conjunction with other information held by the data controller or likely to be obtained.


2. HOW DO WE COLLECT PERSONAL DATA?
We collect your data on our website, mobile app via email, and Mail.


3. WHY DO WE COLLECT PERSONAL DATA? (DATA PROCESSING OBJECTIVES)
a) to provide the services you have purchased from us;
(b) to facilitate the purchase of third party services or products on our website.
c) to contact you
(d) to send you newsletters. For this purpose, we collect the following data: name and contact information, detailed information about your previous search requests.
e) to form custom offers to your liking.
(f) to communicate with you, to conduct a Customer Satisfaction Survey for analytical purposes, to improve quality, to develop services, to improve the speed of the website, to measure the success of our advertising campaigns or to adapt services to your needs.
(g) to support the achievement of administrative and legal objectives such as fraud prevention surveillance, safety and security objectives.
(h) to comply with the minimum rules laid down by applicable law.


4. HOW LONG DO WE STORE YOUR PERSONAL DATA?
We process your personal data for as long as necessary in accordance with the purposes set out in this Privacy Statement or within the time limit set by the relevant legislation.
We keep your personal data no longer than reasonably necessary: six years after the agreement with US has been concluded to comply with applicable data retention legislation.
We store internet search data for you for four days.
If judicial or disciplinary proceedings are initiated, personal data will be stored until the completion of the proceedings, including the duration of the validity of any remedy, and in the case of a civil claim, these data will be deleted after the expiration of the civil limitation period.
If the data processing is based on consent, personal data will be processed until the consent is withdrawn.


5. FURTHER PROCESSING OF PERSONAL DATA
If we want to use your personal data for a new purpose not covered by this Privacy Statement, we will provide you with a new statement explaining all the conditions associated with the new processing before processing. If necessary, we will ask for your consent before starting the new data processing operations.


6. YOUR RIGHT TO PERSONAL DATA PROTECTION
You may have rights under applicable data protection law:
request access to your personal data;
request correction of your personal data;
request deletion of your personal data;
request restriction of processing of your personal data;
require data portability;

object to the processing of your personal data (including objections to profiling, as well as other rights related to automated decision-making);
withdraw consent and lodge a complaint with the Supervisory Authority.
6.1. Right of access
You may be entitled to confirm from us whether personal data relating to you are being processed and, if done, request access to personal data.
6.2. Right to clarification of data
You may have the right to have us correct inaccurate personal data relating to you. Depending on the purposes of processing, you may be entitled to incomplete filling of personal data, including by submitting an additional notification.
6.3. Right to deletion (right to be forgotten)
In certain cases, you may be entitled to require us to erase your personal data and we may be obliged to erase such personal data. In such cases, we will not continue to provide our services to you.
6.4. Right to restrict processing
In certain cases, you may have the right to request from us restriction on the processing of your personal data. In this case, the relevant data will be labelled and we will only be able to process them for certain purposes.
6.5. Right to object and rights related to automated decision making
In certain circumstances, you may have the right to object at any time based on your specific situation against the fact that we process your personal data, including profiling, and we may be obliged to no longer process your personal data.
In addition, if your personal data is processed on the basis of our legal interests, you have the right at any time to object to the processing of your personal data for this purpose.
6.6. Right to data portability
In certain cases, you may be entitled to receive your personal data that you have provided to us in a structured, widely used and machine-readable format (i.e. in digital form) and may be entitled to request that we send such data without delay to another entity if such transmission is technically possible.
6.7. Right to withdraw consent
If any of Your personal data treatment is based on Your consent, if You consent, you may, at any time, without reference to us of the withdrawal reason for the withdrawal of Consent shall not affect the processing of the rule of law, which has taken place on the basis of the consent before its withdrawal.
If you withdraw your consent to the processing of your personal data, we may not be able to provide the services you request in whole or in part.
6.8. Right to complain to the Supervisory Authority
If you consider that your personal data rights have been infringed, you may also contact and lodge a complaint with your local data protection authority, in particular in the member state where you are habitually resident, your place of work or the place where you might be injured.


7. HOW DO WE PROTECT YOUR PERSONAL DATA?
ILUMINO complies with applicable data protection law obligations:
updating personal data;
storing and destroying them in a safe way;
not collecting or storing excessive amounts of data;
protecting personal data against loss, misuse, unauthorised access and disclosure and ensuring appropriate technical measures to protect personal data.
We take appropriate technical and organisational measures in order to provide you with the protection of personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access, in particular but not limited to, where the processing involves the transmission of the data over a network, and against all other unlawful forms of processing.


8. SHARING YOUR PERSONAL DATA
ILUMINO may use the services of various data processors and outsourcing companies in the course of its activities to handle your personal data and process it for specific purposes on behalf of ILUMINO and in accordance with its instructions.
Data controllers process personal data no longer than the end of the validity and validity of the data processing agreement concluded by them, or as long as they are required by the applicable data storage legislation to retain your data.
We may disclose your personal data to the following third party categories (recipients) for the purposes described below:
third party service providers whose services you purchase on our website, in our app;
credit card companies, payment service providers that process payment requests that you make on our website or on our app;
third parties who conduct customer surveys on our behalf;
other third party service providers we are involved in data processing;
third parties, such as legal offices, courts, other bodies or service providers, to ensure the performance or application of any contract concluded with you;
public authorities and enforcement bodies, such as police and regulatory authorities, at their request and only in accordance with applicable law or to protect our rights or the security of our customers, personnel and assets.


9. SENDING YOUR PERSONAL DATA TO THIRD COUNTRIES
Your personal data may need to be transmitted outside the European Economic Area to provide you with the service you request, and your personal data may be accessed by data processors and service providers from countries that do not provide the same level of data protection as the European Economic Area. Therefore, the ILUMINO, where necessary, to take all actions in relation to the personal data of the beneficiaries is required in order to ensure that the applicable data protection legislation (epl) as defined in the appropriate level of protection for, in particular, in response to the European Commission’s standard contractual clauses, or by the European Commission’s decision, which states that the country, which is sent to the recipient of the data ensures an adequate level of data protection.
If it is not possible to ensure an adequate level of protection of personal data regarding the transfer of data abroad, we will ask for your explicit consent to such transfer of data abroad. Please note that such data transfers may involve certain risks, in particular the risk that third parties may unduly access these data in the recipient country and you may not be able to exercise the rights of the data subject and / or your right to object to actions that may harm your personal data and your right to privacy.


10. Cookies
When you use our website, your Internet Browser stores cookies on your device. Please note that if you disable cookies, our website might not function fully in your browser. Our goal is to ensure that our website delivers what its visitors are looking for and provides them with the most up-to-date Marketing Communications. To achieve this goal, we may store and use your data when creating usage profiles for market research, improving our websites and our services, developing services, improving website speed, measuring the success of our advertising campaigns, or adapting services to your needs.


11. USE OF YOUR PERSONAL DATA FOR MARKETING PURPOSES
We send you push notifications of beneficial offers and Special Offers if you have asked us to contact you in this way when applying for such services or if you have provided us with your contact information. We will not contact you electronically for marketing purposes unless you directly agree to this by ticking the relevant checkboxes in the data form where you enter your contact information.


12. CHANGES TO OUR PRIVACY STATEMENT
If we make changes to this Privacy Statement, we will publish its updated version on our website www.Ilumino.lv.


13. THIRD PARTY WEBSITES
Website www.Ilumino.lv for convenience and informational purposes offers links to other websites. Please note that the owners and operators of these Websites may be other companies and organizations that have different security and privacy policies. Ltd. ILUMINO does not control or assume responsibility for information, materials, products or services that are contained or accessed through these websites.


14. LIABILITY OF THIRD PARTIES
ILUMINO is not responsible for using your data by third parties if such use is permitted for their own purposes. In such cases, these third parties are also considered data controllers; you can obtain more information in their privacy policy documents.
This privacy policy is valid from 01.06.2020.

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